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Assurant health are nothing but con artist! It all began when the price they quoted me for health insurance for my husband and I went up like 50 bucks. I called to cancel and told them to stop any further drafts coming out of my account. I was told by a woman named "Shirley" that no other fees would come out of my act. Well a week later they attempted to hit my act. twice for my monthly bill. This caused $235.00 in overdrafts fees. Well when I complained and submitted proof by fax they wrote me a letter stating that I was not going to be reimbursed because they sent me a letter telling me that the fees would still come out two more times even though I canceled. Well that was not only unfair but they also sent this rip off letter to the wrong address! So you would think that they would then see their mistakes right? Well I am still waiting and have not even received a call. Well in addition to that they sent me a $130.30 check as a prorated balance when I canceled my insurance. And guess what? The check bounced!! Costing me a $10.00 bounced check fee, another $175.00 in NSF fees, and $180.00 of my own money to cover the fees!!! A total of $730.00 and not one doctors visit! Well I have submitted my bank statements as proof and they have not responded. I urge you unless you have money to throw away and you could use the aggravation do not do ANY TYPE of business with this company. Their employees are not trained, rude and the company does not take responsibility for their mistakes!
As a result we may not be able to close on our dream home because part of our requirements for qualifying is that we do not have any NSF fees on our accounts in the last 60 days. Well because of Assurant Health we now have 14 just since 1-09. And they refuse to take responsibility. This has been a disaster!! It has hurt my three precious innocent children who want a home so bad, so they can have a yard to play in and a puppy. Furthermore we still do not have health insurance. And we have had to dig in our saving twice to cover their mistakes on our account. I again urge you to stay away from them. If you see their logo online DO NOT CLICK ON IT! If they send you something in the mail trying to gain your business THROW IT AWAY!
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