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Published : September 07, 2008 |
Author : BigJohn
Category : Health & Fitness Clubs | Total Views
: 191 | Unrated
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Hello,
I joined Anytime Fitness on old field crossing road in jacksonville,florida in may of 2007. The main reason of me joining this Brand of Health Clubs was that after 30 days,you could attend ANY Anytime fitness locations nationwide 24/7. I also liked that you could pay annually,semi-annually or month to month. My method was semi-annually.
The Owners of my Home club(Anytime Fitness) on old field crossing road in jacksonville,florida have always been Very Very Friendly and Helpful at all times,they even attempted to help during this Problem with Anytime Fitness Corprate.
On my 3rd 6-month renewal(may2008-nov/2008), I prepaid like a normally do and continued to visit My home club and other Anytime Fitness clubs within the jacksonville,florida and surrounding areas. In May/2008 while i attended the Anytime fitness club at 420 college drive,middleburg,florida 6 times in 6 days-The owner of this club Kim Macy,contacted Anytime Fitness corprate in hastings,minnisota and had my account transfered to the middleburg,florida location without my consent(hoping to raise my monthly price).
In June/2008 my key fob to enter the clubs wouldn't work, i returned to my Home club and after further research found out about the transfer of my account without my knowledge.The owners of my Home club had contacted Anytime Fitness Corprate in Hastings,MN. to find out why my account was transfered without my consent and they also requested my prepaid account to be transfered back to the home club.
During the 1st weekof june/2008 i contacted ATF Corprate by phone on 2 times and emailed them once requesting my account to be transfered back.On 6/28/2008 after no previous luck with ATF Corprate i made a complaint with the Mn. BBB about the problem.On 7/23/2008 i recieved a message from the BBB saying the account dispute would be solved,so i agreed to drop the Complaint issue. On 7/24/2008 i recieved a phone message from Marty Flanagan with Anytime Fitness Corprate,that they transfered my membership back to my home club and have blocked my key fob from ALL Clubs nationwide,so i reopened my BBB complaint since my key fob would no longer work at any other ATF Clubs.
On the ATF Corprate website,it states after 30 days you can attend any ATF club nationwide-which now appears very untrue.
My account which was renewed in may/2008 was paid up untill nov/2008,but hasn't been available to use since june/2008.
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