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I purchased a car from this dealership, from Rusty Marks. I am legally disabled, and a single mother of three. I needed a good vehicle to safely transport my children, and I found what I thought was a great deal at Low Price Auto Sales. Rusty assured me that my car was mechanically sound, was never in an accident, and that it would pass emissions. He also said that he had a shop and if I had any problems AT ALL with in 30 days, he would have his shop take care of it. I realized the next morning when I drove to the DMV that the car had some problems, and that Rusty wrote that I paid $3000.00 on my paperwork, when I actually paid $4300.00! I took the car to get the oil changed, and had it looked at. I was told there are a lot of problems with my car. First of all, it WAS in an accident. I need an alignment so bad my tire is about to pop. When the engine shifted in the accident it was in the timing belt and the pulley it is on got messed up and need to be replaced. I am at high risk of breaking down if I try to drive with my car in this condition. My high beams won't turn on, and several fuses are missing. I called Rusty, went to his office, and left an abundance of messages on both his voice mail, and with his staff. Rusty didn't return my calls, and when I was at his office looking for him, no one was in the office, but the door was open, and all of my personal information including my drivers license, was left sitting out on the desk in the open, for anyone to see. I walked out of the office but noticed that someone was in the shop area of the office, an area through a door connecting the two spaces. I went to the office again and had been locked out. The employee saw me, recognized that I bought this car and looked very uncomfortable. I went back to this office two days after I bought the car and demanded to speak to Rusty and threatened hiring an attorney. He laughed in my face, told me the contract I signed says I can do nothing about it, he knew it was badly damaged, thought it was funny, didn't care less, and told me he hoped I spend all my money on an attorney because he has the highest paid attorneys in town. He continued to smirk at me, and when I said "hey, you entered into a verbal contract with me to be responsible for repairs I needed on this car for up to 30 days" he told me nope, car is as is. I explained that he had said differently when he sold me the car, he said here is your title to your piece of junk, and another man told me to get out of their office. I found that appalling. He told the person I was with "that car is messed up, it is going to break down, there are so many things wrong with that car, I hope she has to spend all of her money fixing it. I got robbed! Please help me. |
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