We waited a week before calling to ask about the tires and if they had been sent.  The office was closed on Monday.  On Tuesday, I was told that the wheel that we ordered was not in stock and would not come in stock to them next Tuesday.  

    Thursday, I called deciding to cancel my order.  When I called, Terry told me that he would have to check his invoices and find out if they tires had been shipped or not and to call back in two hours.  I told him the guy I spoke with on Tuesday said that the wheels wouldn't come in until next Tuesday so the tires wouldn't have been shipped yet.  But as asked, I waited two hours and called back. 

     This to me is not in stock.  When I told him that was a problem with his system, he told me there were no problems with his system.  Everything works fine for most customers, except for the four or five that they get a year.  And they call those people "Complainers."  "Most of these people are women." 

        The company lied to me when I called on Tuesday to ask where in the process my product was and was told that it would not be shipped until the following Tuesday and he was a liar when I purchased the product telling me that it was in stock when it wasn't

     He told me that if I knew anything about a business, I would know that no one promises when a product will come in, because you can not account for hiccups in the process.  "If I knew anything about a business, that I would know that that is not how a business is run." 

     He also said that I am the one that should have followed up the next day and asked if the product was in stock.  I told him I did not think that was necessary because I was told the first day that the item was in stock.   

    I further told him that he will never get my business again, nor would he get business from anyone that I knew.  Anyone that would listen, I would tell them about their bad customer service.  He told me that word of mouth would not hurt them, and he didn't care what I said.