Let me start by saying that we have stayed at Jellystone / Three Bears Resort resort many times in the past and have been very satisfied with all aspects but I called the resort about 2 1/2 weeks ago to cancel my reservation for a family medical emergency for which I was in need of the money and was told that I would receive my refund shortly. Two weeks go by and I decided to call as I had not yet received it and they are normally good about sending things right away. I was told that due to some issue that the owner has that mine and many others refunds are on hold anywhere from 30-60 days. I figure the owner got in too deep because after talking to a manager for a while I find out the place is up for sale and if they don't sell it by the end of September they will be closing. Well I guess that by holding the money he won't have to pay anybody if he files for bankruptcy. I really don't care about the issues of the owner and feel that this is robbery but I learned a lesson, I will never again book a reservation at a resort, hotel, or campground that I am required to pay the whole amount before I receive the services. Most hotels will take your credit card number but do not charge it until have the services have been rendered. Same for many campgrounds. Most do charge a cancellation fee for which I was told this one would be $30.00 and I fully agreed to that but I do not feel they have any right keeping the remainder of my money for that amount of time.