Return-path: <resolution@paypal.com>
Delivery-date: Sat, 05 Jan 2008 08:11:36 -0600
Subject: Re: Complaint against seller - Bee's Publishing Company (KMM24313889I96L0KM) :ppk1
Dear Customer,
Thank you for contacting PayPal.
If a dispute is opened 45 calendar days or more after the initial
transaction, PayPal will not be able to investigate the dispute.
If it's still within 60 days of the initial transaction date and the
item was purchased on eBay, please contact eBay for further information
as you may be able to file a claim with eBay directly.
Please be advised that PayPal reserves the right to reopen any claim for
investigation within 180 days if we receive multiple complaints about a
single seller. We will email you if this is the case.
We would recommend you to stay in contact with the seller in order to
find an amicable solution.
Learn how the dispute process works; review the step-by-step tutorial in
the Resolution Center by clicking on Resolution Center tutorials.
For further information please refer to the User Agreement by clicking
'Legal Agreements' at the bottom of any PayPal page.
If you have any further questions, please feel free to contact us again.
Sincerely,
Sherry
Protection Services Department
PayPal, an eBay Company